Frequently Asked Questions

Learn more about our contractor licensing courses and products.

Are all Florida contractor exams open book tests?

Yes. A complete book set for referencing questions and answers during the exam is required.

Do you accept all credit cards for registration?


Can I attend the PRO Pack classes at any of your 3 locations?

Students are able to attend the location they register for.  If you need to change the location you originally registered for you may call in to customer service at 1-800-423-7058

Is the POWER Pack with the books enough to pass my exam?

Yes. It is very comprehensive, covering all areas and components of the exam, and is designed for students who prefer to prepare for their exam at their own pace and on their own schedule. Telephone access to instructors is also included.  

Can I upgrade my online course to include the live course at a later date?

Yes. Students may upgrade to any package above their initially purchased package at any time. Simply call our office and a member of our staff can assist you with paying the upgrade fee to make this change.  

For what trades are exam-ready books available?

Exam-Ready books are available for the following trade exams: General Contractor, Building Contractor, Residential Contractor, Roofing Contractor, Air Conditioning A Contractor, Air Conditioning B Contractor, Mechanical Contractor, Plumbing Contractor, Commercial Pool Contractor, Residential Pool Contractor, Service Pool Contractor and Underground Utilities Contractor. Books for other trade exams are not highlighted or tabbed.  

Do the exam-ready books for students also include the tabbing and highlighting of the Business & Finance books?

Yes. CEI exam-ready books arrive professionally tabbed and highlighted giving you the added edge and advantage on exam day. All books will be tabbed and highlighted, including those for the business and finance exam. 

If I purchase a book set for a trade other than those noted in the question above, but I register for either the Business & Finance Power Pack or Pro Pack will the books I take to the Business & Finance test be tabbed and highlighted?

Yes. Simply add either the Power Pack or the Pro Pack Business & Finance course option with your book  purchase. If you call us to order please inform us that you would like to add the Business & Finance course option.

Can I purchase an exam-ready book set without taking a course?


Why should I enroll with CEI?

CEI exam preparation programs have the highest first time Florida contractor pass rate. Our all-inclusive programs pinpoint the most current topics and questions from the State exam. CEI employs a team of licensed instructors that have experienced your exam and who write the curriculum.  To learn more, click here.

Can you help me with registering for my State exam?

Yes. Please telephone (800) 423-7058 for CEI customer service and support. The CEI office is open Monday-Friday, 8:00 am to 5:00 pm EST.